Operate Communications Systems & Equipment

PUAOPE002B ­ Operate communications systems and equipment

CERTIFICATE II

Overview

In emergency situations, effective communications can provide the essential connection between the officer in charge, crews and the communications centre.

During difficult incident operations, everything works against good communications. Therefore, all personnel must be trained to communicate effectively in even the most adverse conditions.

Agencies generally have two modes of communication: personal (face-to-face), and electronic. This learner resource will cover most of the electronic means of communication, although the focus will be on two-way radio communications.

Target

audience

The target audience for this training are individuals who are required to transmit and receive communications in routine and operational situations using the organisation’s communications systems and equipment.

Nominal

duration

30 hours

Relationship to PUA units

This document is a part of the support materials for the unit of competency, PUAOPE002B Operate Communications Systems and Equipment. PUAOPE002B is a core unit in Certificate II in Public Safety (Firefighting and Emergency Operations) and an elective unit in Certificate II in Public Safety (Firefighting Operations).

Course
content

This learner resource is divided into three sections.

·         Section 1 operation of various communications systems used by agencies

·         Section 2 transmission of verbal communications and the recording of information

·         Section 3 operational procedures in use within agencies.

Note:  This document is an introduction to communications systems across all agencies. Agency specific documentation outlining local communications procedures should be read in conjunction with this learner resource.

Learning objectives

On completion of PUAOPE002B, participants will be able to:

·         set up and use the various radio systems that operate within an organisation

·         transmit verbal communications

·         operate and set up telephones, facsimiles, telexes and computerised messenger services, and log details transmitted or received

·         record information.