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Foster a Positive Organisational Image in the Community
PUACOM005A – Foster a positive organisational image in the community |
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CERTIFICATE III |
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Overview |
CD Version
This learner resource covers the skills and knowledge required to successfully participate in representing and promoting your organisation within a community.
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Target
audience |
This target audience for this training are individuals who are required to participate in organisational community safety activities and in so doing demonstrate a positive image of their organisation.
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Nominal
duration |
30 hours |
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Relationship to PUA units |
This document is part of the support materials for the unit of competency, PUACOM005A Foster a positive organisational image in the community. REF codeError! Reference source not found. is an elective unit in Certificate III in Public Safety
(Firefighting and Emergency Operations) and Certificate III in Public Safety
(Firefighting Operations).
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Course
content
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This learner resource is divided into
four sections.
Section 1 describes how
organisational policies, procedures and practice, underpin organisational
activities in the community.
Section 2 explains how a
community is defined and the factors which influence the diverse needs and
concerns within a community.
Section 3 emphasises the
importance of effective communication and working as a member of a team.
Section 4 discusses
promotional opportunities and how an organisation can encourage community
participation through these events.
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Learning
objectives
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On completion of PUACOM005A, participants
will be able to:
describe the factors which
shape the image of an organisation
describe the factors which
define and influence a community
identify key community
members and networks
respond appropriately to inquiries
from the community
participate in public forums
participate in promoting the
organisation within a community
participate in activities to encourage
community engagement.
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Code: CD PUACOM005A
Price (each): $33.00
Prices include GST (10.0%)
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